The Private Physicians Alliance Afternoon Report is designed to empower private physicians with knowledge, tools, and strategies to thrive in today’s evolving healthcare landscape. With expert speakers and insightful topics, PPA provides practical guidance and innovative solutions tailored to the unique challenges of private practice.

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The Afternoon Report - Upcoming
Level UP your Business Chops

January 7th, 2026, 11:00 AM Pacific / 2:00 PM Eastern
Hosted by:
Mark Leary
Category: Practice Insights

Business Series, Session 1

Is your practice growing rapidly, expanding to multiple locations, and making a real difference for your patients—yet you still feel out of control? Are you running your practice, or is it running you?

Join Mark Henderson Leary to learn how to level up your business chops and take charge of your success.
You might be facing some of these common challenges:

  • Lack of control over your time, your market, or your company.
  • People issues—team members who don’t listen, understand, or follow through.
  • Profit struggles—inconsistent or insufficient financial performance.
  • Growth plateaus—your practice is expanding, but you can’t seem to reach the next level.
  • Quick fixes that fade fast, leaving you with the same frustrations.

If any of this sounds familiar, you’re not alone. Many practice owners find that the key to making a bigger impact, living their best life, and leading a thriving practice is to clarify, simplify, and achieve their vision.

In this session, you’ll learn two real, simple, and practical tools to:

  • Clearly articulate your vision for your practice.
  • Get the right people in the right seats to make that vision a reality.

By defining your mission and vision, you’ll also begin to get unstuck in other critical areas—like building a financial plan and infrastructure, hiring effectively, and putting systems in place to support growth.
Join Mark as we kick off this series and learn how to finally get a grip on your practice.

What You’ll Learn:

  • The Six Key Components™ of a successful practice: Vision, People, Data, Issues, Process, and Traction.
  • A powerful tool to clarify and achieve your vision.
  • A simple, effective tool to ensure you have the right people in the right roles.

If you’re ready to build a dynamic organization with happy patients, mission-driven leadership, clear accountability, and the freedom to truly achieve your vision—don’t miss this workshop. You’ll leave with hands-on tools you can start using immediately to create a thriving healthcare practice.

Register for the Webinar

Archived Meetings
5 Star Hospitality & Service Training Information

November 6th, 2025, 11:00 AM Pacific / 2:00 PM Eastern
Hosted by:
Susan Salgado and Kate Zabriskie

Category: Practice Insights

Join renowned service experts Susan Salgado and Kate Zabriskie for an overview of the resources and consulting services they have designed for the PPA community, to help your team consistently deliver 5-star service.

The modules of training they have developed will help your team with:

  • Practical tools to transform client interactions into five-star experiences
  • Proven strategies used by world-class brands
  • Mindset shifts that empower teams to consistently exceed expectations

Susan & Kate will explain their individual offerings as well as the 8-module virtual learning program they have co-developed so you and your team can determine which offerings will be the best fit for your team.

About the Experts

  • Susan Salgado has spent over 20 years shaping service culture for organizations like Delta, Hyatt, Chanel, and Coca-Cola. Named one of Fast Company’s 100 Most Creative People in Business, she’s an expert in creating trust-driven, high-performance workplaces.
  • Kate Zabriskie, founder of Business Training Works, has designed over 300 training programs for organizations such as Toyota, Microsoft, City of Hope, and the U.S. Coast Guard. She is known for transforming complex ideas into practical, real-world applications.

Don’t miss this opportunity to hear from two of the best in the business who can help you bring world-class hospitality to your organization.