The Private Physicians Alliance Afternoon Report is designed to empower private physicians with knowledge, tools, and strategies to thrive in today’s evolving healthcare landscape. With expert speakers and insightful topics, PPA provides practical guidance and innovative solutions tailored to the unique challenges of private practice.
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The Afternoon Report - Upcoming
5 Star Hospitality & Service Training Information
November 6th, 2025, 11:00 AM Pacific / 2:00 PM Eastern
Hosted by: Susan Salgado and Kate Zabriskie
Category: Practice Insights
Join renowned service experts Susan Salgado and Kate Zabriskie for an overview of the resources and consulting services they have designed for the PPA community, to help your team consistently deliver 5-star service.
The modules of training they have developed will help your team with:
Practical tools to transform client interactions into five-star experiences
Proven strategies used by world-class brands
Mindset shifts that empower teams to consistently exceed expectations
Susan & Kate will explain their individual offerings as well as the 8-module virtual learning program they have co-developed so you and your team can determine which offerings will be the best fit for your team.
About the Experts
Susan Salgado has spent over 20 years shaping service culture for organizations like Delta, Hyatt, Chanel, and Coca-Cola. Named one of Fast Company’s 100 Most Creative People in Business, she’s an expert in creating trust-driven, high-performance workplaces.
Kate Zabriskie, founder of Business Training Works, has designed over 300 training programs for organizations such as Toyota, Microsoft, City of Hope, and the U.S. Coast Guard. She is known for transforming complex ideas into practical, real-world applications.
Don’t miss this opportunity to hear from two of the best in the business who can help you bring world-class hospitality to your organization.
The Non-Academic Gut Check: Real-World Approaches to Leaky Gut
Archived Meetings
The Transformation of Sleep Medicine
Medicines, Martinis and Marijuana
August 21st, 2025, 11:00 AM Pacific / 2:00 PM Eastern
Hosted by: Dr. Radley Griffin
Category: Practice Insights
Join us for an engaging and thought-provoking session hosted by Dr. Radley Griffin, featuring special guest William Carrick, Founder of Executive Home Detox. This discussion—titled “Medicines, Martinis and Marijuana”—dives into the complex reality of managing polysubstance use among aging patients. As concierge medicine continues to evolve, the intersection between personalized care and specialized addiction treatment becomes more critical. Together, Dr. Griffin and Mr. Carrick will explore how concierge physicians and inpatient treatment centers can collaborate effectively to address the growing challenge of prescription medications, recreational substance use, and mental health in aging populations. Attendees will gain insight into best practices, referral pathways, and how to support patients while maintaining trust and clinical excellence. Don’t miss this essential conversation for healthcare professionals navigating the nuanced landscape of modern patient care.