Privacy policy
The Private Physicians Alliance (PPA) respects your privacy. This policy explains what information we collect when you visit ppa.health, contact us, apply for membership, or onboard as a member, and how we use and protect that information.
Information we collect
We collect only the information you choose to share with us. Depending on the form you complete, that may include:
- Identity & contact: first and last name, email, phone, and professional title.
- Practice details: practice name, website, address, model (concierge / DPC / hybrid), physician count, year founded, ownership structure.
- Membership context: tier interest, timeline, role within your practice, how you heard about PPA, and any free-text context you provide.
- Onboarding details (members only): all of the above plus additional physicians on your team, operations leader contact, billing frequency, and a timestamped record of your Membership Agreement acceptance.
- Technical: basic visit data such as IP address, browser type, and pages viewed, used in aggregate to understand traffic patterns.
How we use information
- To respond to inquiries and process membership applications and onboarding.
- To send the materials you requested (e.g. the Practice Playbook).
- To deliver editorial communications you opted into, including the newsletter and the new-member nurture sequence.
- To run and improve ppa.health and our membership program.
- To comply with legal obligations.
How we share information
We do not sell email addresses or contact information. We share information only with the service providers that operate our site and membership program. Each is contractually bound to handle data on our behalf:
- Resend, transactional email delivery (form notifications, member welcome emails, newsletter).
- Vercel, hosting and content delivery for ppa.health.
- Supabase, secure storage for membership and lead records.
- Google Analytics 4 (when enabled), anonymized traffic analytics.
- ActiveCampaign (when wired), newsletter list management.
We may disclose information when required by law or to protect the rights, property, or safety of PPA, our members, or others.
Your choices and rights
You can ask us to provide a copy of the information we hold about you, correct it, or delete it. You can also opt out of any non-essential email by replying or by using the unsubscribe link in any marketing email. Residents of California, the EU, the UK, and other jurisdictions with comparable laws have additional rights, to request these, email info@ppa.health with the subject line “Privacy request.”
How long we keep information
We retain inquiry and application data for as long as needed to respond to you and to document our membership decisions. Member records are kept for the duration of your membership plus a reasonable archival period thereafter. You may request earlier deletion at any time, subject to legitimate business and legal retention requirements.
Security
We use industry-standard safeguards including HTTPS in transit, role-based access on the back end, and the security controls offered by our infrastructure providers (Vercel, Supabase, Resend). No internet transmission is perfectly secure, but we take reasonable steps to protect your information.
Children
ppa.health is intended for healthcare professionals and is not directed at children under 16. We do not knowingly collect information from anyone under 16.
Cookies
We use a minimal set of cookies for analytics and basic site functionality. See our cookie policy for details and how to opt out.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected in the “Last updated” date at the top of this page. Continued use of ppa.health after a change constitutes acceptance of the updated policy.
Contact
Questions about this policy or your information: info@ppa.health.