What Is the “Perfect” Patient Experience?
What does the perfect patient experience look like? Learn about the key components that set membership-based medicine apart from traditional care.
How to Attract More Millennial Physicians, Staff, and Patients
As the largest living generation, Millennials are a vital part of the future of concierge medicine. Here's how to attract and engage them in your practice.
How to Recession-Proof Your Concierge Medical Practice
No one can predict when or how severe the next recession will be, but there are steps you can take now to help your business weather any storm.
The Value of Handwritten Communication
“I would have written a shorter note if I had more time.” This popular quotation of contested origin brings to mind a […]
How to Communicate Increased Membership Fees
If you're wondering how to set private practice fees, that's just half the battle. Next comes communicating the price increases without scaring people away.
Having a Tough Time Finding Medical Office Staff? Ask Your Patients
Medical office staffing is always challenging, and it can be even more difficult for concierge practices. Learn how to empower your patients to help.
Things to Consider in Concierge Membership Structures and Practice Modeling
In this post, we discuss the potential benefits and downsides of a tiered pricing model.
What Additional Services Should Your Concierge Practice Offer?
Non-core offerings may be right for some but not others. We look at potential benefits of expanded offerings that you can evaluate in your unique situation.
How to Nail Succession Planning in Healthcare for a Profitable Exit
Succession plans are important for any business, but succession planning in healthcare is especially important, and it takes longer than you think.
Work-Life Balance for Private Physicians
Concierge physicians have a lot to juggle. Here we share why balance is important and practical tips to protect doctors’ work-life balance.
Why Medical Practice Performance Metrics Matter
Medical practice performance metrics provide you with benchmarks that might lead you to examine your operation. Read here:
Why You Should Be Hiring From Outside Healthcare
Many things about traditional healthcare are broken. And for those of us trained in the industry, so often we’ve been indoctrinated with […]